My family is big into buying lightly used items from online and local sources.
This has saved us tons of money on kids clothes and many other items that we use around our house.
We have also used these platforms to our advantage for selling things we no longer need and could still be useful to some other family. Because of our use and selling of gently used items, I was quickly interested when I first learned about Poshmark.
After doing some poking around the platform an talk to friends who use it extensively, I thought it would be very useful to do a full Poshmark review.
What is Poshmark?
Poshmark is a platform to make it very easy to sell used clothing and accessories online. This makes them seem very similar to Ebay for the national market and Craigslit for local selling, but they bring a unique experience that emphasizes social media and being mobile friendly.
With most other platforms your best experience will be through your desktop or laptop computer. With Poshmark, the Poshmark app is the primary means of buying and selling. On top of that they really encourage a social environment where buyers follow sellers, types of items, or brands that they are interested in.
The focus for the entire website is used clothing, but the emphasis is on higher end name brands. This could be anything from Adidas to Zales. There are over 3,000 different brands listed on the marketplace and that does not include any brands that have only a few listings.
Is Poshmark Legit?
The quick answer to this is yes. Poshmark was founded in 2011, making it six years old. In Internet years, this makes the company a well-established brand. As with any site where you have individuals buying and selling there are complaints listed online from people who feel they were not treated well. Most of this has to do with the seller not the platform
Overall, the feedback I am seeing is positive and the experience for buyers and sellers seems to be fair and enjoyable.
How to Use Poshmark.com
The getting started part of Poshmark was SUPER easy for me. I signed up online (get $10 free when you sign up and use our link) and then downloaded the app to my phone. The regular computer interface was easy to learn and the app was even easier.
Since buying is the easiest part of the Poshmark service I started there. The app walked me through picking some of my favorite brands and then started displaying them in my feed.
I was even able to my sizes in to reduce the amount of wasted time looking at clothing that would not fit me. On top of that I was able to put in sizes for the people in my family so I could shop for their clothing.
One of my favorite features and what set the Poshmark app as an innovative idea for me was the ability to interact with the seller and haggle over prices directly through the platform. This is much easier than haggling through text or email on Craigslist and better than the bidding with no interaction that you get on Ebay.
Buyers have a reasonable amount of time to cancel a transaction in case they have buyer’s remorse.
One final thing that every buy needs to understand is Posh Parties. When you first log into the app or website you are in the Poshmark showroom. A party allows you to focus on a specific personal style, brand, or type of clothing. These parties can really expedite your search for your favorite items.
Think of being able to focus your entire searching around a type of designer handbag or Tory Burch designs.
There are now even third party Posh party bots being developed that allow you to easily search the different parties available.
Like many red blooded men, I tend to wear my clothing until it disintegrates off my body, I do not have a large storage of clothing that would be good to sell on Poshmark. Instead I sought the advice of some more stylish friends who get new clothing more frequently than some people change toothbrushes.
Every seller can set up their own closet or boutique. You simply take pictures using your phone and upload them into the Poshmark app. This works like your own consignment store.
Just like other social platforms, the key to getting your stuff sold quickly is to get a good number of followers to your profile/closet.
Just like the buyers, sellers have a window to cancel a transaction and have up to seven days to ship the item. This can be negotiated to happen more quickly and limit buyer wait time, but the platform doesn’t penalize for any shipping within that window.
Poshmark is not cheap, but it isn’t outrageous either. Any item from a seller that is less than $15 incurs a $2.95 charge. Anything over the $15 mark is charged 20%.
What you get for these fees is a very easy platform to sell your stuff and, most importantly, shipping labels. This takes any of the annoying shipping questions out of the equation.
To me the ease of shipping evens out the fees you pay with the lower fees but no standard shipping through Ebay.
Other Poshmark Services
Poshmark offers others features to their platform to make your shopping easier and safer. These benefits include:
This is the policy that you will receive a full refund if your purchase never ships or it does not match the description given.
You are responsible for not accepting the item until you have thoroughly inspected it to make sure that it meets the description and you were not misled by the seller.
For any luxury item over $500, they will inspect and authenticate the item for no charge to you. Instead of the item shipping directly to you, it is shipped to Poshmark’s authentication where they will verify it’s authenticity.
This will include verifying:
For a limited time, Posh Authenticate items will also qualify for free shipping.
The Poshmark Community
One of the main goals of Poshmark is to create a community where people work together. This mentality means there are people that do not work for Poshmark willing to help and guide you through the platform.
It really is a unique online marketplace experience.
The Poshmark app is one of the easiest to use of any shopping app in the Apple or Google Play app stores. The pictures are easy to see, the prices are obvious, the filtering is simple, and the back and forth over prices is very straight forward.
The prices can be as much as 70% off of the retail price. This will usually beat the regular price of places like TJ Maxx, Plato Closet or a consignment shop.
People looking to buy and sell are going to be very pleased with how easy Poshmark makes their transactions.
From a sellers perspective the big drawback to Poshmark is the fees. They are much more expensive than Ebay, which has lower fees, and Craigslist which has no fees.
This is mostly made up for with the free shipping label, a relaxed selling environment, and ease of use through your Android or iPhone app.
The other drawback that needs to be addressed is customer service. Poshmark really strive to have an open marketplace and that comes with some understanding that things will not go 100% smoothly.
Most of the customer service complaints that I have seen seem to be from a much early period, but there are some concerns of complaints not getting answered quickly.
Strategies for Getting the Best Prices
Just like any traditional marketplace, there are insider tips for how to get the best prices. Since my wife and I have both been making purchases, here are some ways to get even lower prices on your Poshmark purchases.
Poshmark is a social selling platform. This means that being social can really pay off. Participate in parties, follow people, make contact with sellers who have stuff you like on a regular basis.
All the socializing only pays off when you are looking to get the best price or to sell your stuff quickly.
Most sellers will offer you a discount if you purchase three or more items from them. This typically results in 10-15% off your purchase price of each item.
On top of that, you get only one shipping charge for all three ore more items. So you save on the top price and on the shipping all for bundling a few items from the same sellers.
When you purchase an time you really like you should also favorite that item. It can clue the platform into your style choices and you will get suggestions of other similar or complimentary items when you check your feed.
You should also favorite items that you are considering buying, because the seller may decide to lower the price in general or sweeten the deal with a private offer.
We have gotten as much as a 30% off private offer on an item we were considering buying, but had not yet pulled the trigger on. This strategy can rack up some serious savings.
Poshmark presents a unique opportunity for buyers to get nice price for used items that are in very good shape and for sellers as an easy to use consignment solution.
Poshmark boast one of the easiest to use mobile apps on either Google or Apple and they make what is best described as online consignment.
If you are looking for an easy ecommerce solution then I would definitely include Poshmark as one of my main options.